After Sales Service
We ensure timely product delivery and provide immediate responses to all your queries via email or phone. Our 24/7 customer service is here to support
you. Our relationship doesn’t end with installation – we’re committed to comprehensive after-sales service to keep your LED video wall performing at its
best. Your success is our priority.
Installation & Training
All our clients or their operators are trained on basic LED hardware free of charge, so they can manage basic repairs. Our team also provides your staff an accessible training to ensure that they themselves can operate and manage it properly. Also, we have a technical support service through TeamViewer and address all problems immediately and effectively so that your LED video wall stays optimal.
A Comprehensive Service Solution to Ensure Maximum Success of your Display
The warranty period will be determined based on the terms specified at the time of the sales contract. Every product comes with a 1 year warranty that
covers any defects or problems that occur during normal use, so you can feel confident in your purchase.
- Warranty Coverage :We provide warranty coverage for all components against manufacturing defects. However, the warranty does not cover physical damage due to mishandling, accidents, unauthorized modifications or issues caused by environmental factors.
- Repair & Replacement : If any covered component fails during the warranty period, we will repair or replace it free of charge, ensuring minimal downtime for your system.
- Technical Support : Our team offers free remote technical support during the warranty period. We’ll troubleshoot and resolve issues quickly to keep your display running smoothly.
- On-Site Service : If remote support is not enough, we offer on-site service to diagnose and fix any hardware issues, ensuring timely repairs and system performance
